Upgrading to Windows 10 Pro from Home, got Enterprise that is not activated instead.

Question

Hi,

I recently bought the Windows 10 Pro upgrade from the Microsoft Store for my laptop with Windows 10 Home installed. After the payment is finished, I got a notification to restart my laptop. When it is booted on, I checked the Settings > Activation page and instead of Windows 10 Pro, I got Windows 10 Enterprise instead. It is not activated, and the following error is displayed :

Windows reported that no product key was found on your device. Error code: 0xC004F213

How can I resolve this? Any help would be greatly appreciated.

Thanks.

Answer 1

Hi Cilamaya

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

See if this works...

Click Start, type: CMD

Right click CMD

Click Run as administrator

Type:

slmgr /ipk <ProductKey>

(Replace <ProductKey> with one of these below)

VK7JG-NPHTM-C97JM-9MPGT-3V66T

Exit the Command prompt then restart.

There is another way you might be able to downgrqade to Pro without having to reinstall everything, but its pretty advanced.

Open Registry Editor (WIN + R, type regedit, hit Enter)

Browse to key HKEY_Local Machine > Software > Microsoft > Windows NT > CurrentVersion

Change EditionID to Core (double click EditionID, change value, click OK). In your case it should at the moment show Enterprise

Change ProductName to Windows 10 Pro. In your case it should at the moment show Windows 10 Enterprise

Browse to key HKEY_Local Machine > Software > Wow6432Node > Microsoft > Windows NT > CurrentVersion, change the same two values as in steps 3 and 4 above

Close the Registry Editor

Windows 10 Pro in-place upgrade will be done now.

Download the Media Creation Tool Now

http://go.microsoft.com/fwlink/?LinkId=691209

Right click the MediaCreationTool.exe file then click Run as administrator.

Accept the End User License Agreement:

Select the option Upgrade this PC now if you want to upgrade right away,

Click Next

Accept the End User License Agreement.

Wait while Windows 10 setup does one final check to ensure your system is ready.

Windows 10 setup will check if you have enough disk space.

Please note, you have the option of choosing what you would like to keep, which includes personal files, apps and settings.

If you want to perform a new install or just keep your files click Change what to keep. Once you have chosen the desired options, click Install to begin.

This will be your screen for a little while. During the installation, your computer will restart several times.

After the first restart, Windows 10 setup will resume. You will notice the setup experience has once again been refined from the previous animated circle. This will be your screen for a while. When complete, Windows 10 setup will restart automatically.

Sign into your account.

Wait while Windows 10 completes application updates and post setup tasks.

ThatÕs it, the Windows 10 Creators Update is installed.You can check Windows Update for latest updates, click Start > Settings > Update & security > Windows Update > Check for Updates.

If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:

https://www.groovypost.com/howto/prepare-comput...

Answer 2

Hi Cilamaya,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

This is a common problem when you update through Store. Please contact Chat Support to get it activated.

https://partner.support.services.microsoft.com/...