Hotmail and Live users not receiving my emails

Gord Coy 1 Reputation point
2021-03-18T18:36:30.567+00:00

Hello, Customers of my business that have Microsoft based emails(live, hotmail, etc) are not receiving emails from my company. I have verified spf, dkim, dmarc settings on my email and all seem correct. I do not receive any delivery failed notifications and the customers do not receive my emails in their inbox or spam/junk folders. Wondering if microsoft is blocking my emails on their servers and not delivering them to my customers? How can we verify and resolve this issue.

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  1. Anonymous
    2021-03-18T18:46:47.89+00:00

    Outlook.com (hotmail) is not currently supported here on QnA. They're actively answering questions in dedicated forums here.
    https://answers.microsoft.com/en-us/outlook_com/forum/oemail

    --please don't forget to Accept as answer if the reply is helpful--

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