Windows locking into sleep mode

Question

2 days ago i upgraded my windows 10 to build 1903 , since then ,

randomly and during any activity (gaming , watching a video ..etc) , 

screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode 

and then i have to turn it on again 

this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build 

what do i do ? 

HELP , PLEASE

SOLUTION 

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies

Basically,

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery

Then, change critical battery action and low battery action to do nothing both on battery and plugged in

I don't know if others already solved the problem In a different way, but i Hope that helps

Have a good day

Answer 1

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies 

Basically, 

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery 

Then, change critical battery action and low battery action to do nothing both on battery and plugged in 

I don't know if others already solved the problem In a different way, but i Hope that helps 

Have a good day

Answer 2

Use whichever method works in this link to get into Repair Mode so you can do the necessary repairs or do a Reset: https://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html

Easiest is to force shutdown by holding in the power button. Do this twice. The third time you power on it should start into Repair Mode. Once in the Repair Mode try the numbered steps below.

It may be necessary to create bootable media on another PC to access Advanced Startup Options to try repairs, a Reset or do the Clean install. The bootable media has it's own set of files so that repairs or Reset might work better, doesn't require a password, and you'll have it to if necessary do the vastly superior Clean Install.

To create Windows 10 Installation Media on another PC install Media Creation Tool and follow the directions here: http://windows.microsoft.com/en-US/windows-10/media-creation-tool-install. Uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key given here: https://www.sysnative.com/forums/hardware-tutorials/23010-bios-boot-menu-f-keys-hotkeys-system-manufacturer-oem.html

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

Choose the boot device as a UEFI device if offered, on second screen choose Repair Your Computer, then Advanced Troubleshoot Options, then:

1. Try a System Restore,
2. If that fails try Uninstall Updates as far back as necessary to see if this was caused by an Update,
3. Open the Command Prompt to:

a) run System File Checker: https://www.wintips.org/how-to-run-sfc-offline-system-file-checker-tool/

b) run a full Disk Check: https://www.windowsdigitals.com/how-to-run-chkdsk-windows-10-cmd-before-boot/

c) trigger Safe Mode with Networking (for internet) or Safe Mode following https://www.intowindows.com/boot-windows-10-in-safe-mode-when-pc-is-not-booting/ to roll back Updates & Drivers in Windows Update History, update your drivers from the PC/Motherboard manufacturer's website and diagnose further: https://www.pcmag.com/news/354269/how-to-use-safe-mode-to-diagnose-a-pc-problem

d) From the Command Prompt try to create a new Local Admin Account to replace your account: https://www.isumsoft.com/windows-10/3-ways-to-create-administrator-account-in-windows-10.html, sign in to test it, move files over, when ready delete the old account and if desired change the new one to your MS Account.

4. If those fail then go back to Troubleshoot Options to do a Reset.
5. If that fails choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof.

Everything needed to get the best possible Clean Install is here: http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/clean-reinstall-windows-10-upgradefactory-oem/1c426bdf-79b1-4d42-be93-17378d93e587. It is a better install than any amount of money can buy and a great learning experience that will make you the master of your PC because you will learn what works best and how to apply it with your own hands.

6. If you have files that aren't backed up you can use the same bootable media to try to rescue your files using these methods: http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/rescue-files-when-windows-wont-start/862c143f-9239-4e63-8968-635e8ba9efd6 Your files should be backed up at all times if you value them at all. In the Clean Install tutorial in Step 5 I give the best methods to back up.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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Answer 3

Hi, so I have this issue but everytime I turn my computer it only stays on for a minute or less and I cannot get onto settings, is there a way to fix that?

Answer 4

Hi, so I have this issue but everytime I turn my computer it only stays on for a minute or less and I cannot get onto settings, is there a way to fix that?