Windows 10 feature updates (Preview) deployement in Microsoft Endpoint Manager failed

Nathan Li 61 Reputation points
2021-03-18T22:01:49.397+00:00

I am deploying Windows 10 2004 feature upgrade to a pilot group(51 devices) in Endpoint manager via Windows 10 feature updates (Preview), all my device in the pilot group are co-managed. also the Windows Update for Business workload been switch to Intune managed. it's been 3-4 days, none of my devices start the upgrade. I even remoted in to one of the computer to manfully click "check for update", but it return and says up to date.
I pulled out 1 device and took some screenshots of those component which I think could help for trouble shoot down below. please take look to see if you can help me identify what the problem is

  1. The computer property in Intune (1)
    79320-4.jpg
  2. The computer local Windows update screen shot:

79307-image.png
79357-image.png

  1. WUAHandler log screen shot:
    79337-image.png
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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Accepted answer
  1. Nick Hogarth 3,436 Reputation points
    2021-03-19T00:10:53.273+00:00

    If you click on "View configured update policies" (in your screenshot) does it show the policy? If not, can you check the Intune portal that its actually assigned to your device? (also check the Feature update policy in Intune and click on End user update status and review the device and update status)

    Do you have any WUfB update rings targetted to the device? If so, what are the settings? (including deferrals)

    Have you reviewed the prerequisites and limitations here? https://learn.microsoft.com/en-us/mem/intune/protect/windows-10-feature-updates

    Do the reports indicate any issues? https://learn.microsoft.com/en-us/mem/intune/protect/windows-update-compliance-reports


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  1. Lu Dai-MSFT 28,366 Reputation points
    2021-03-19T05:39:11.887+00:00

    @Nathan Li Thanks for posting in our Q&A.

    To clarify this issue, we appreciate your help to check if there is a windows 10 update ring deployed to the device group. If so, please check if the setting "Feature update deferral period (days)" is set to 0.

    We can also refer to the following link to find more information:
    https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-troubleshooting-windows-10-update-ring-policies/ba-p/714046

    If there is any update, feel free to let us know.


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