Download folder isn't responding

Question

Hi, whenever I open download folder and select any file, the file explorer hangs and says (not responding).

What should I do?

Answer 1

I would recommend that you perform a Windows 10 repair upgrade (This is not Reset or Reinstall of Windows). Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

https://www.tenforums.com/tutorials/16397-repai...

Do let me know if you require any further help on this. Will be glad to help you.

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

There is a problem with opening ".ppt" files.  The folder (not responding) which contain Microsoft office files.

Answer 3

There is a problem with opening ".ppt" files.  The folder (not responding) which contain Microsoft office files.

Answer 4

Do you get this error during repair upgrade?

Answer 5

no. folder which contain these files are not working.

![](https://learn-attachment.microsoft.com/api/attachments/8ba81690-af4c-4807-b60e-9d8e4d94a864?platform=QnA