Hi,
Thank you for writing to Microsoft Community Forums.
I understand that you are being asked for credentials when trying to access computers on the network. I’ll certainly help you with the issue.
Ideally, when you are asked for credentials, you will need to enter the username and password of the computer which you are trying to access. If you are on a secured network, you can turn off password protected sharing under Network and sharing options and you will not be prompted for a password.
If you are unable to access the computer by entering the username and password of the computer, one of thing that I can suggest you is to try entering the Device name and password when you receive the prompt. To check for the Device name, go to Start >> Settings >> System >> About.
If that doesn’t work, try the steps mentioned below:
- On the computer for which you are being asked for password, type command prompt in the search bar on the Taskbar.
- Right click on the command prompt icon, and select Run as administrator.
- Now, type whoami and hit Enter.
You will get the name of the device, try using the name as the username and use the computer password.
Let us know the results, we will be glad to help you further.
Regards,
Nikhar Khare
Microsoft Community - Moderator