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Microsoft Update: October 8, 2019—KB4517389 (OS Build 18362.418): Intel Display Driver: 26.20.100.7157

Anonymous
2019-10-12T04:01:00+00:00

October 8, 2019—KB4517389 (OS Build 18362.418) contains an Intel Display Driver Update: 26.20.100.7157 which causes display issues as documented below. Rolling back the driver corrects the problem as documented below.

Intel Display Driver 26.20.100.7157 Installed...

Intel Display Driver 26.20.100.7157 display issues ( X across dialog and links)...

Rolling back to Intel Display Driver 25.20.100.6519...

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-10-17T10:33:35+00:00

    FYI

    Intel® Graphics - Windows® 10 DCH Drivers

    For Intel® HD Graphics 620

    Version: 26.20.100.7212 (Latest)

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  2. Anonymous
    2019-10-17T01:56:05+00:00

    Having the same issue after this display drivers update, one after another laptop. Foresee there will be more coming my way. Why can't Microsoft remove this particular update from their servers ??????????

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  3. Anonymous
    2019-10-16T23:16:33+00:00

    If you're running Windows 10 Pro...

    Search for gpedit.msc and open/run as administrator.

    Select..

    Computer Configuration > Administrative Templates > Windows Components > Windows Update

    Find/Open:  "Do not include drivers with Windows Update policy"

    Enable this option

    Click Apply and OK

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  4. Anonymous
    2019-10-16T14:43:20+00:00

    Confirmed here as well. The driver rollback works until the machine updates and breaks again. This usually takes a couple days. Now we are trying to find a way to stop the machines from updating as anyone with this model can no longer function.

    Windows updates are swirling the drain. Can we go back to 2005 please?

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  5. Anonymous
    2019-10-16T12:40:00+00:00

    I only see recommended discussions, but it is also the solution for now.

    We have multiple HP ProBook 450 G6 with the UHD 620 and they have this issue. 

    What we've seen is

    • Triangled images into Word. 
    • Chrome browser which goes black, also settings.
    • And crosses on Internet Explorer.

    Rolling back the driver helps, updating the driver is possible but it will be overwritten as 26.20.100.7157 is newer.

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