Windows 10 | Feature Update 2004 | Shared experience settings | Azure AD Joined device

Oscar 122 Reputation points
2020-06-05T12:08:11.847+00:00

Hello,
I have Azure AD Joined + MDM managed device + Azure cloud MFA enabled for user.
Recently updated PC to the 2004 Feature Update,
After the update cannot fix accounts under "Shared experience settings", the authentication screen appears for less than a second and then disappears and loops many times.
Anyone experience the same issue?

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
1,899 questions
0 comments No comments
{count} votes

6 answers

Sort by: Most helpful
  1. Sylvia Chen 6 Reputation points
    2020-06-08T03:16:55.767+00:00

     See here how to deal with Fix Account in Shared Experiences Settings:

    https://www.windowsdigitals.com/microsoft-account-problem-notification-message-popup-windows-10/

    (Note: This is a third-party link and we do not have any guarantees on this website. And Microsoft does not make any guarantees about the content.)

    Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    Best regard,
    Sylvia


  2. Sylvia Chen 6 Reputation points
    2020-06-09T09:45:03.987+00:00

    ok, let us try the methods provided by this link.

    https://windowsreport.com/you-need-to-fix-your-microsoft-account/

    (Note: This is a third-party link and we do not have any guarantees on this website. And Microsoft does not make any guarantees about the content.)

    Best regard,
    Sylvia


  3. Jinseng 41 Reputation points
    2020-07-21T13:19:41.34+00:00

    I just updated to windows 10 2004 and I'm having this issue too. We also have another end user at our company with the problem. I have a feeling its a bug in 2004.

    0 comments No comments

  4. Oscar 122 Reputation points
    2020-07-23T06:34:21.453+00:00

    @Jinseng-6509

    Yesterday got this issue after recent updates on the 1909 version.
    Found AAD logs on PC that something related to MFA token renewal + the IE frame not loading correctly. (If MFA disabled, the user MFA and Conditional Access MFA, then all works fine)

    I could fix this on 2x PC's only by fully re-building Windows Profile.
    So something happening that seems something new...

    0 comments No comments

  5. Marc 1 Reputation point
    2021-10-25T17:35:10.683+00:00

    Anyone ever figure out a fix for this? It's occurring to me right now with Win10 Pro 64-bit 21H1. Thanks!

    0 comments No comments