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BrendanJackson-2214 avatar image
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BrendanJackson-2214 asked SharonZhao-MSFT edited

Cant log into my MS portal since i lost my phone. I am the administrator

I cant log into my MS portal since i lost my phone. I am the administrator and trying to set it up. 2 step verification has been setup Because of this, I cant ask the organization's help desk to clear the settings to log back in. What can I do??

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Have you also tried alternate method to login?

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1 Answer

DSPatrick avatar image
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DSPatrick answered

Microsoft authenticator is not currently supported here on QnA. Something here may help.


https://docs.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-faq


and also try asking for help in dedicated forums here.


https://social.technet.microsoft.com/Forums/en-us/home?forum=MicrosoftAuthenticatorApp


--please don't forget to Accept as answer if the reply is helpful--


Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management


Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.







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