unable to install agent

Roger Roger 7,426 Reputation points
2021-03-22T18:26:10.627+00:00

Hi All

I am new to configuration manager, i am unable to install configmgr agent on couple of servers. i am trying to install from the admin console and as well as i tried to install locally by downloading the client from the path(\primarysiteserver\SCCMClient). Below is the ccmsetup log under the path(C:\Windows\ccmsetup\Logs) for two servers. experts guide me to fix the issue

Server01 logs

WPJ Certificate not found ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Device is not AAD joined. ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Finding certificate by issuer chain returned error 80092004 ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Unable to find any Certificate based on Certificate Issuers ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
WPJ Certificate not found ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Device is not AAD joined. ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Finding certificate by issuer chain returned error 80092004 ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Unable to find any Certificate based on Certificate Issuers ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Failed to get client version for sending state messages. Error 0x8004100e ccmsetup 3/22/2021 8:13:02 AM 7272 (0x1C68)
Failed to connect to policy namespace. Error 0x8004100e ccmsetup 3/22/2021 8:13:05 AM 7272 (0x1C68)
Failed to revoke client upgrade local policy. Error 0x8004100e ccmsetup 3/22/2021 8:13:05 AM 7272 (0x1C68)
Could not retrieve value for MDM_ConfigSetting . Error 0x80041013 ccmsetup 3/22/2021 8:13:05 AM 7272 (0x1C68)
WPJ Certificate not found ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Device is not AAD joined. ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Finding certificate by issuer chain returned error 80092004 ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Unable to find any Certificate based on Certificate Issuers ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
WPJ Certificate not found ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Device is not AAD joined. ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Finding certificate by issuer chain returned error 80092004 ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Unable to find any Certificate based on Certificate Issuers ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
Failed to get client version for sending state messages. Error 0x8004100e ccmsetup 3/22/2021 8:13:06 AM 6076 (0x17BC)
MSI: Action 8:13:24: CcmRegisterEndpointRollback. In the event of a failed installation, this action rolls back the changes from CcmRegisterEndpoint. ccmsetup 3/22/2021 8:13:24 AM 6076 (0x17BC)
MSI: Action 8:13:46: CcmRegisterComponentsRollback. In the event of a failed installation, this action rolls back the changes from CcmRegisterComponents. ccmsetup 3/22/2021 8:13:46 AM 6076 (0x17BC)
MSI: Warning 25702. Failed to uninstall PrepDrvr.Sys for Software Metering Agent. ccmsetup 3/22/2021 8:13:50 AM 6076 (0x17BC)
MSI: Setup was unable to compile the file DiscoveryStatus.mof
The error code is 80041002 ccmsetup 3/22/2021 8:14:38 AM 6076 (0x17BC)
File C:\WINDOWS\ccmsetup{1990B09E-077D-46F9-G575-5UI675E12345}\client.msi installation failed. Error text: ExitCode: 1603
Action: CcmRegisterWmiMofFile.
ErrorMessages:
Setup was unable to compile the file DiscoveryStatus.mof
The error code is 80041002

ccmsetup 3/22/2021 8:14:51 AM 6076 (0x17BC)

Server02 log
Failed to get certificate subject name using type 6 [80092004] ccmsetup 3/22/2021 8:21:09 AM 6504 (0x1968)
Failed to get certificate subject name using type 3 [80092004] ccmsetup 3/22/2021 8:21:09 AM 6504 (0x1968)
Cannot get subject name for cert '(98YEDBF48F87CJUI9F4E334FA63A16D6D4F32044'. Ignoring it. ccmsetup 3/22/2021 8:21:09 AM 6504 (0x1968)
Unable to find any Certificate based on Certificate Issuers ccmsetup 3/22/2021 8:21:09 AM 6504 (0x1968)
Failed to get client version for sending state messages. Error 0x8004100e ccmsetup 3/22/2021 8:21:09 AM 6504 (0x1968)
Failed to get client version for sending state messages. Error 0x8004100e ccmsetup 3/22/2021 8:21:14 AM 6504 (0x1968)
Failed to connect to policy namespace. Error 0x8004100e ccmsetup 3/22/2021 8:21:14 AM 6504 (0x1968)
Failed to revoke client upgrade local policy. Error 0x8004100e ccmsetup 3/22/2021 8:21:14 AM 6504 (0x1968)
CcmSetup failed with error code 0x80004004 ccmsetup 3/22/2021 8:21:14 AM 6504 (0x1968)
Download Update: A recoverable error has occurred. A retry attempt will be made. Error: 0x800706d9, Description There are no more endpoints available from the endpoint mapper.
, Context: The error occurred while the remote file was being processed.
. ccmsetup 3/22/2021 9:25:42 AM 3424 (0x0D60)

Microsoft Security | Intune | Configuration Manager | Other
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Answer accepted by question author
  1. Simon Ren-MSFT 40,386 Reputation points Microsoft External Staff
    2021-03-23T06:21:43.083+00:00

    Hi,

    Thanks for posting in Microsoft MECM Q&A forum.

    The error 80092004 means "Cannot find object or property".

    Please try to run the following command line as Administrator:
    ccmsetup.exe SMSMP=yourMP SMSSITECODE=Yoursitecode
    For more information, please refer to: CCMSetup Install Switches

    Thanks for your time.
     
    Best regards,
    Simon


    If the response is helpful, please click "Accept Answer" and upvote it.
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5 additional answers

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  1. Roger Roger 7,426 Reputation points
    2021-03-23T10:30:00.94+00:00

    Below commands fixed the issue

    1.Open CMD in the administrator command prompt
    2.Navigate to C:\Program Files\Microsoft Policy Platform
    3.mofcomp ExtendedStatus.mof

    1 person found this answer helpful.

  2. Rahul Jindal 11,601 Reputation points
    2021-03-22T22:24:20.087+00:00

    What command line are you using? Doesn’t look like the machine is able to communicate with the mp and pull down the sms certs.

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  3. Roger Roger 7,426 Reputation points
    2021-03-23T03:35:25.613+00:00

    i have used the below command line as well but no luck

    "ccmsetup.exe" /mp:primarysiteserver.contoso.com /logon SMSSITECODE=ABC

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  4. Roger Roger 7,426 Reputation points
    2021-03-23T08:46:59.02+00:00

    i am seeing the below errors

    MSI: Action 1:42:10: SmsGenerateFailureMIF. ccmsetup 3/23/2021 1:42:10 AM 1848 (0x0738)
    MSI: Warning 25702. Failed to uninstall PrepDrvr.Sys for Software Metering Agent. ccmsetup 3/23/2021 1:42:10 AM 1848 (0x0738)
    MSI: Setup was unable to compile the file DiscoveryStatus.mof
    The error code is 80041002 ccmsetup 3/23/2021 1:42:56 AM 1848 (0x0738)
    File C:\WINDOWS\ccmsetup{JK88HUE1E-AF83-4031-B45F-1C65DD99C1E0}\client.msi installation failed. Error text: ExitCode: 1603
    Action: CcmRegisterWmiMofFile.
    ErrorMessages:
    Setup was unable to compile the file DiscoveryStatus.mof
    The error code is 80041002
    ccmsetup 3/23/2021 1:43:08 AM 1848 (0x0738)
    Next retry in 120 minute(s)... ccmsetup 3/23/2021 1:43:08 AM 1848 (0x0738)


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