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KB4517211 causes VMware Workstation Pro 14.1.7 to fail

Anonymous
2019-10-01T10:37:08+00:00

Good morning,

I have discovered that my installation of three updates on Saturday September 28 2019 has caused the failure of VMware Workstation Pro 14.1.7 to start. On Sunday, when I attempted to run VMware Workstation, it produced a Notification that said "VMware Workstation Pro can't run on Windows". 

Luckily, I was able to find that, when I uninstalled the three updates, it was the uninstallation of KB4517211 that allowed VMware to run.

Now, this morning, KB4517211 has installed itself autonomously - I thought that should not happen any more - and VMware again "can't run".

So, once again uninstall KB4517211, restart and VMware can now run. Microsoft Updates now paused for 7 days.

I would like someone to tell VMware about this: I cannot find a way to do it myself. Even better if Microsoft and VMware can sort this out.

I hope that this post is not unnecessarily duplicating news from others: this is the first time I have posted anything, so don't really know where (or how) to do it.

Happy days, Guy

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-10-01T23:27:57+00:00

    This update also breaks VMWare 12.5.9 from running as well.

    VMWare 12.5.9 was the last version that supported older CPU's so upgrading VMWare is not an option.

    33 people found this answer helpful.
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  2. Anonymous
    2019-10-02T08:50:54+00:00

    Is there a workaround?

    Neither upgrading VMware nor disabling windows updates is an option for us - with about 100 licenses I would have to pay 13000 EUR for the upgrade to v.15.x.

    In case of doubt I have to switch off Windows updates in the whole company...

    16 people found this answer helpful.
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  3. Anonymous
    2019-10-02T14:23:27+00:00

    I'm having the same problem.

    Just in case there is something we have in common:

    I am running VMware Workstation 14 player

    My CPU is an AMD 3700

    I've confirmed that hyper-v is disabled

    virtualization is still showing as enabled.

    Oracle VM VirtualBox still works.

    I need VMware Workstation 14 because 15 does not work with GNS3 yet.

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  4. Anonymous
    2019-10-02T18:36:07+00:00

    Dear Humpix,

    Sorry, I know nothing more than I have already posted.

    For example, I did not know that v.15 is on offer. I have not been invited to upgrade.

    Perhaps, with 100 licenses, you are in a position to tell VMware what KB4517211 does to their product and get them to sort this out with Microsoft?

    1 person found this answer helpful.
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  5. Anonymous
    2019-10-02T19:04:14+00:00

    Thank you very much, yes I had the idea too...

    I have already phoned VMware today - short answer - yes, we have a discount but nothing else we can do - but you can have it for 11500 :) I never get through the budget. There will be no fix from VMware, hopefully Microsoft will notice the impact and step in.

    So we've turned off the Windows updates completely. This is actually the last thing you want to do as an admin, but what else we can do? I'm glad about every idea...

    5 people found this answer helpful.
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