Share via

How to remove an extension that was added without my consent?

Anonymous
2025-05-27T10:38:05+00:00

An extension called TransPhotonen with the ID of kkihkepboghgoghpgmgbeilkhlepmcfp has been installed on my personal computer without my consent. The option to disable and remove it is greyed out and says the it is managed by my organization though, again, this is my personal computer. I've tried everything I can find, but cannot seem to remove it. Initial symptoms of the extension was that it would change all of my browsers (Opera, Chrome, and Edge) to yahoo engine and I'm unsure of what else it's doing. How can I remove this? Even malware scanners and services are not deleting it or detecting it.

Microsoft Edge | Browser extensions | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 799.5K Reputation points Independent Advisor
    2025-05-27T11:10:21+00:00

    Hi, I am Dave, I will help you with this.

    Close Edge

    Click your Start Button, type regedit and hit Enter to open the Registry Editor.

    Click View and make sure 'Address Bar' is turned on.

    Paste this into the Address Bar at the top and hit Enter.

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft

    In the left pane, if there is a sub folder of Microsoft named Edge, delete it

    Paste this into the Address Bar at the top and hit Enter.

    HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft

    In the left pane, if there is a sub folder of Microsoft named Edge, delete it

    Restart (not shut down) your PC

    Open Edge and see if your can remove that extension

    0 comments