Windows 10 search prompting “This is taking too long to load”

Question

When searching using the search functionality embedded in the start menu of Windows 10 (when clicking the Windows icon in the left bottom), a screen is displayed saying "This is taking too long to load". On the bottom right, a string looking like a version number is displayed as well (see screenshot). This looks quite "off" and doesn't seem to come from Windows. Please help me.

Answer 1

I have the exact same issue. I hope it gets resolved soon. In my case, clicking on the "Refresh" button will make it work for the current session. But then after reboot I see the issue again.

Answer 2

Hello BARIŞ,

I'm John an Independent Advisor and a Microsoft user like you. I understand you're having trouble with Windows search. Did you made any changes on your device? What is your windows version and edition? Press WIN+I then select System then About. Are you using the search for web search results? When is the last time its working?

Run the System File Checker tool (SFC.exe)

Press Start then Search for Command Prompt

Right click and Run as administrator

At the command prompt, type the following command, and then press ENTER:

sfc /scannow

Restore and repair system files

In the search box on the taskbar, type command prompt, then select Command Prompt from the list of results.

Right click and Run as administrator

Type DISM.exe /Online /Cleanup-image /Restorehealth

Restarting Windows Search

Use the Windows key + R keyboard shortcut to open the Run command.

Type the following command and click the OK button:

services.msc

Double-click the Windows Search service.

Click on the General tab.

Use the "Startup type" menu and select the Automatic (Delayed Start) option.

Click the Start button.

Click the Apply button.

Click the OK button.

Please check this article if it helps

https://support.microsoft.com/en-ph/help/452014...

Try to create a new local administrator account then check if everything is working there.

https://support.microsoft.com/en-us/help/402692...

I hope this helps! Please let me know if you have any further concerns.

Sincerely

John DeV

Independent Advisor

Answer 3

I had the same issue. I saw a post elsewhere suggesting that running windows update solved it:

https://superuser.com/questions/1545839/windows-10-search-prompting-this-is-taking-too-long-to-load

... but I had the opposite experience.  I first noticed the issue after installing update KB4549951 a week ago -- and uninstalling it made the issue go away.

Answer 4

Appears to be working after hitting Refresh...not sure why this is happening and this is one of the first times I've seen a version number on this screen.

Answer 5

I had the same issue. I saw a post elsewhere suggesting that running windows update solved it:

https://superuser.com/questions/1545839/windows-10-search-prompting-this-is-taking-too-long-to-load

... but I had the opposite experience.  I first noticed the issue after installing update KB4549951 a week ago -- and uninstalling it made the issue go away. 

I've just installed the "optional" Windows 10 1909 update in the hope this issue would be resolved (only item showing in Windows Update) - it wasn't. However I do not have KB4549951 installed, so can't uninstall it!

The next earlier Windows update installed on my system is KB4552152 (and for Office, which I don't even use but was apparently automagically reinstalled at some point, KB4484126 and KB4484238). The three KB identifiers I named here were installed on 2020-04-17 but I don't believe this issue has been happening for quite that long - I think it's only been the last four or five days, during which time no updates have been installed.