Microsoft Store app stuck at "starting download.."

Question

My Sea of Thieves app is stuck at "starting Download", and it is not changing depending on what I do. Please help.

Answer 1

Hi David. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

I'll give you everything possible to repair the store:

See if the fixes here help: https://www.pcworld.com/article/3053099/windows...

Try running the Windows Store apps Troubleshooter at Settings > Update & Security > Troubleshoot.

Try resetting the Store cache: http://www.thewindowsclub.com/reset-windows-sto...

If that fails go to Settings>Apps and highlight Microsoft Store, choose Advanced Settings, then Reset. After it resets, restart PC.

If that fails then reinstall Store. Type CMD in Start Search, right click Command Prompt result to Run as Administrator, copy the following code and paste it into the box using the Edit tools from Box's top left dropdown menu, press Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage *WindowsStore*).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

If these all fail then go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

If nothing else works then do a Repair Install, by installing Media Creation Tool and then choosing to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version. http://windows.microsoft.com/en-us/windows-10/m...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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Answer 2

Hi DavidMedin ... try resetting the store.

To do this try running the Windows App troubleshooter

Got to search and troubleshoot

Scroll down to the bottom

Click Windows Store Apps

Click Run the Troubleshooter

if that does not work then reset Windows Store

Go to search and type command prompt right click and select run as administrator.

Type the following and hit enter

WSreset.exe

Reboot

Answer 3

At this point, I got this errer(0x80070520), but it went away later. does anyone know what this is and what it means? and I am currently trying to install using the creation tool btw.

Answer 4

Hi,

My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

Try Run the troubleshooting

Go to Settings > Update & security > Troubleshoot >Windows Store Apps >Run the troubleshooter

Try to download it again

If that didn't work

Reset the Microsoft store

Go to Settings > Apps > Apps & Features > select Microsoft Store > Advance options > Reset

If issue persist I would suggest you to follow these methods:

Method 1: Re-register Microsoft Store app for Current User

1. Terminate the Microsoft Store app to make sure it's closed and not running.
2. Open PowerShell
3. Copy and paste the command below into PowerShell, and press Enter. (see screenshot below)

Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

4. When finished, you can close PowerShell, and try opening the Microsoft Store app again ..

Method 2: Re-register Microsoft Store app for All Users

You must be signed in as an administrator to be able to do this option.

1. Terminate the Microsoft Store app to make sure it's closed and not running.
2. Open an elevated PowerShell
3. Copy and paste the command below into the elevated PowerShell, and press Enter. (see screenshot below)

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

4. When finished, close the elevated PowerShell,
5. Restart the computer to apply.
6. Try opening the Microsoft Store app again.

Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.

Angel.

Answer 5

Thank you! using the creator tool solved the problem!