Windows 10 version 2004 Randomly freezes

Anonymous
2020-04-25T10:18:00+00:00

windows 10 version 2004 which is the latest feature update, freezes randomly.

if anyone knows how to fix it please help its victims.

thanks.

[Moderator Edit: Moved from Windows \ Windows 10 \ Install & Upgrade**]**

(Moderator Edit: Moving this back to Windows 10 forum since this is a Release build.)

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-06-19T00:50:40+00:00

    windows 10 version 2004 which is the latest feature update, freezes randomly.

    if anyone knows how to fix it please help its victims.

    thanks.

    [Moderator Edit: Moved from Windows \ Windows 10 \ Install & Upgrade**]**

    I am SO glad to read this thread. Since last week's massive update (KB4557957), I have been suffering serious performance degradation and I was beginning to think that I had a problem with my nearly new Intel NUC 10i7 (16GB RAM; 512GB M2 SSD; 2TB SSHD) - Win 10 2004 (build 19041.329) Home 64-bit. 

    It boots OK, but when it has been running for several hours, with multiple programs and websites open (incl streaming video), it begins to hang on many operations (including accessing websites), for increasing periods. Eventually it gives up trying and tells me that an unidentified program has crashed and the crash reporter couldn't report it! This tends to produce a full screen white window behind other windows and then trying to close programs often freezes everything. 

    The only solution is to use CTRL+ALT+DEL to bring up Task Manager and restart from the bottom right corner icon. [I've had to hard close using the power button a few times and on occasion unplug it!]

    It then takes3 minutesto close (instead of seconds normally) and then restarts normally.

    Yesterday the sequence of shutting down showed the following:

    SENS; 

    Connected User Experiences Telemetry; 

    Delivery Optimization; 

    Energy Server Service queencreek; 

    Intel PROSet Monitoring Service; 

    Stopping services.

    Today the sequence was:

    Background Intelligent Transfer Service; 

    Data Sharing Service; 

    Intel PROSet Monitoring Service; 

    Stopping Services.

    Interesting that there was only one common element.

    At its worst, I've had to restart THREE times in a day. It's extremely frustrating and I'm really hoping that this thread (and probably others) will get a crisis team at Microsoft to act with utmost speed.

    I'm waiting!

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  2. Anonymous
    2020-06-16T15:19:46+00:00

    Identical issue here. Never  had  this with any build before. What to do, just wait?

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  3. Anonymous
    2020-04-26T06:31:19+00:00

    Version 2004 is a Insider Preview release and not yet released to the public in general. You need to post in the Insider Preview forum or move this thread.

    What build do you have, type winver in Search and select the top result, post back the build in full.

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  4. Neil D 33,820 Reputation points Volunteer Moderator
    2020-04-26T13:01:20+00:00

    As you should be aware you are running a beta buiid of Windows 10. 

    The build number you have is on the fast ring testing newer features and as such could cause problems. 

    You should clean install the latest available preview or failing that carry out a reset to see if the build is more stable.

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  5. Anonymous
    2020-04-26T06:32:36+00:00

    I rolled back, but it's the same again.

    it's not rolling back.

    plz, help.

    thanks.

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