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microtech-7291 asked microtech-7291 edited

Tough one! BSOD loop on bitlocked intel optane SSD. REPAIR-BDE tool wont work, can i recover files or my OS?


(dell inspiron 7391) BSOD loop...safe mode and Win repair toolsvare not resolving...

ERROR: D:\recovery\windowsre\Winre.wim\SYStem32\logfiles\srt\srttrail.txt

Happened while trying to disable Intel OPTANE H10((built on Intel ssd) , in order to later re-enable in PRO mode
(due to notification received from the optane GUI tool notifying of it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!)
laptop was plugged during the processes , than its a bug... Nor intel or Dell could troubleshoot or assist

key facts!!!!!!!!!!!!

  • have bit locker is enabled and i only have the recovery key...

*once ive connected the corrupt ssd to a different machine i got a prompt to format the drive and its not recognized as bitlocked ....

*The Intel GUI tool wont recognize it as an Intel ssd so i cant take any actions with it.

*Tried the "repair-bde -force" CMD tool - mostly the CMD output would say the drive use to output the data to - is in use!!!!
(but it was formatted, idle, and just connected so wtf?!)

after trying repair-bde dozens of times i was able twice to get passed it and this what came up:

"Error :the input volume has suffered damages to critical information related to the decryption key. please try the -keypackge to specify a key package. the volume may not be recoverable.

from my understanding - keypackge exits only if my machine is part of a domain environment and manged by AS DS.

whats next? is any data recoverable ? should i use other methods of recovery like photorec ?

windows-10-application-compatibility
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@microtech-7291
Hi,

Just checking in to see if the information provided was helpful.

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Hi,

I wasn't able to recover my files...

would anyone recommenced using testdisk/ photorec / macrium reflect ?

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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered

@microtech-7291
Hi,
Based on the situation you described, I think it’s difficult to recover the data.
You can refer to the following methods, but they may not be effective:
http://woshub.com/data-recovery-on-a-damaged-hard-disk-encrypted-with-bitlocker/
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
Hope above information can help you.

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microtech-7291 answered JennyFeng-MSFT commented

Hi Jenny !

first of all, thank you for time!!!
maybe you missed the part where i mentioned "repair-bde" option didnt work?

the reaming options for are: anything you guys suggest here, or: photorec, test disk, or Macrium Reflect

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Yes i saw it.
I feel sorry that this question is hard to answer.
I think it is difficult to recover data in your situation.

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