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FYI: How to stop high CPU caused by Connected Devices Platform User Service_xxxxx service (CDPUserSvc_xxxxx)

Anonymous
2020-05-17T11:00:57+00:00

Issue

Constant CPU load of 30% on an old W10 Pro notebook. (Intel i3/8GB/250GB SSD)

This behavior does not occur on other W10 Pro computers. Suddenly it was there after a monthly update and it was here to stay.

Cause

Connected Devices Platform User Service_xxxxx   (CDPUserSvc_xxxxx)

Solution

The CDPUserSvc_xxxxx service can be stopped by executing a powershell script at user logon with Task Scheduler.

https://www.tenforums.com/performance-maintenance/115244-cdpusersvc-using-high-cpu-2.html?s=8b54c43e5e07ee2253c394891c48984b

Task Manager shows the CPU load is back to normal and the CDPUserSvc_xxxxx service is stopped.

It worked for me.

M

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-05-17T11:04:50+00:00

    Hello,

    I'm your Independent Advisor for today and a Windows user just like you.

    Thanks for sharing this fix. This will definitely help other users when they encounter a similar problem.

    You can provide feedback and suggestions directly to the dev team by using the Feedback Hub. Kindly make sure you have the latest updates installed to ensure your PC is secured and has the latest features.

    Take care.

    1 person found this answer helpful.
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