My microphone randomly stopped working

Casper 1 Reputation point
2020-06-08T08:53:43.953+00:00

My internal microphone on my laptop randomly stopped working. I noticed this on MS Teams, where it gives me the message that my internal microphone is not working (suddenly). I also have ASIO installed on my pc. For programs that have the possibily to use ASIO, the mic does work. So the microphone it self is working. I've already updated and reinstalled drivers, but this didn't do anything. I use a ASUS Vivobook Pro with Windows 10

Any idea what the problem may be?

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. T. Kujala 8,701 Reputation points
    2020-06-08T09:52:53.17+00:00

    You could do the following steps provided by the link below.

    How to fix the Sound (Speakers/Microphones) problems on ASUS laptops – Troubleshooting

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  2. Joy Qiao 4,886 Reputation points Microsoft Employee
    2020-06-09T05:18:07.513+00:00

    Hi,

    I noticed you said the issue only occurs on Teams application, right?
    Try to reinstall Teams to check if it persists. Try to update the system through Settings\Update&Security\Windows Update and install the latest sound driver from ASUS website.
    We also could contact with Teams support to check if they have any thoughts about your issue.
    https://techcommunity.microsoft.com/t5/microsoft-teams/ct-p/MicrosoftTeams

    Bests,