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BrightskyAdmin-2024 avatar image
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BrightskyAdmin-2024 asked ZhengqiLou-MSFT commented

Hosting two domains and getting both to show up in Outlook

I have a company with two internal domains (Let's say Alice.com and Bob.com) with a local Exchange server. Let's say Charlie has both Charlie@alice.com and an alias in Exchange for Charlie@bob.com accounts. If I send an email to Charlie@bob.com, it comes through to the Charlie@alice.com account. Charlie cannot choose to send from Charlie@bob.com unless I make that his default send from address in Exchange, at which point he can no longer send from Charlie@alice.com.

How can I make it so that Charlie has access to both email addresses separate from each other?

office-exchange-server-administrationoffice-outlook-itprooffice-exchange-server-mailflow
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michev avatar image
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michev answered

That's the default behavior in Exchange server. You can use a number of workarounds to get around it, such as creating a separate object with the alias you want to use and granting Send As permissions, using "dummy" accounts, third-party add-ins... Here's a sample article with more info: https://www.msoutlook.info/question/send-mail-from-additional-exchange-address-or-alias

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ZhengqiLou-MSFT avatar image
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ZhengqiLou-MSFT answered ZhengqiLou-MSFT commented

Hi @BrightskyAdmin-2024 ,

It's expected, basically you're using one account to send this email and both you and your recipient will only see it's from your default address while others could use one of your addresses for the 'to' box.

As michev said, you could use these methods to do the job.

If that helps you can mark michev's answer as an Accepted Answer to close this thread and it would help others have the same confuse out.

Best regards,
Lou


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Hi @BrightskyAdmin-2024 ,

Do the suggestions above help? If the issue has been resolved, please click “Accept as answer” to mark helpful reply as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well.

Regards,
Lou


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Hi @BrightskyAdmin-2024 ,

It has been a long time since last reply, did these suggestions help you? If the above suggestion helps, please click “Accept as answer” to mark helpful reply as an answer to close this thread. Your action would be helpful to other users who encounter the same issue and read this thread.

Regards,
Lou


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Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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