Unable to access web app from Ipad browser with seamless Single Sign on failed error

Gundra, Vijay 1 Reputation point

we have a Angular 8 web application which talks with Rest API's. able to access this application from web browsers in Laptop using https in chrome/firefox/ie but not able to access it from iPad corporate device in any of the browser including Safari/chrome App insights logs from page view show up the error as /#error=interaction_required&error_description=Seamless+single+sign+on+failed+for+the+user.+This+can+happen+if+the+user+is+unable+to+access+on +premises+AD+or+intranet+zone+is+not+configured+correctly AD is single Sign ON enabled and App is registered in Azure AD. is this any know issue or have any resolution. Note :- there are few users who could access the application in there iPad devices as well. This is happening for certain set of users.

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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  1. Marilee Turscak-MSFT 20,596 Reputation points Microsoft Employee

    Please try unchecking "Prevent cross-site tracking" on your iPad browser and see if the site works.

    See Github workaround

    The thread also mentions adding acquireTokenRedirect:

    export const acquireTokenSilent = () => {
      const authority = getItem(lastUsedAuthority)
      if (!msalApp) {
        msalApp = initUserAgent(authority)
      const request = { scopes: B2C_SCOPES }
      return msalApp.acquireTokenSilent(request).then((response) => {
        return response
        .catch(() => {
          return msalApp.acquireTokenRedirect(request)
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