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Texxeb-3987 asked JamesTran-MSFT commented

Microsoft Authenticator - Cant access my account on the microsoft app.

I accidentally deleted one of my crypto wallet account on the Microsoft Authenticator app and I haven’t been able to access my account ever since. I don’t know what to do about this. Can I re-add the account on the Authenticator app to get the code?

microsoft-authenticator
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JamesTran-MSFT answered JamesTran-MSFT commented

@Texxeb-3987
Thank you for your post and I apologize for the delayed response!

When it comes to re-adding your crypto wallet account to the Microsoft Authenticator app, you should be able to do so within the crypto account itself. For example, with a Google Account you'll have to sign into your Google Account, and everything is done from within that Google Account.

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You can also Manually add an account to the app

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.


Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.


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@Texxeb-3987
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?

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