Microsoft Authenticator - Cant access my account on the microsoft app.

Texxeb 1 Reputation point
2021-03-27T10:58:43.733+00:00

I accidentally deleted one of my crypto wallet account on the Microsoft Authenticator app and I haven’t been able to access my account ever since. I don’t know what to do about this. Can I re-add the account on the Authenticator app to get the code?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,476 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. JamesTran-MSFT 36,361 Reputation points Microsoft Employee
    2021-04-08T21:05:13.01+00:00

    @Texxeb
    Thank you for your post and I apologize for the delayed response!

    When it comes to re-adding your crypto wallet account to the Microsoft Authenticator app, you should be able to do so within the crypto account itself. For example, with a Google Account you'll have to sign into your Google Account, and everything is done from within that Google Account.

    85955-image.png

    You can also Manually add an account to the app

    If you have any other questions, please let me know.
    Thank you for your time and patience throughout this issue.

    ----------

    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.