Why the buying screen didn't pop my account balance?

Swordwrath 1 Reputation point
2021-03-28T23:49:26.167+00:00

Hi! I just have enough points to buy a $5 Microsoft gift card yesterday and I want to use it. I found out the thing that I want to buy has just enough money that I have in my account balance, but when I go and click buy, it didn't show my account balance. I'm been so depressed to have that thing and I searched up in the web a lot of time but no result of my answer. Does anyone know why I can't use my account balance?

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