Microsoft office 2016 missing from my download list on licensing center

Kelly Bradford 1 Reputation point
2021-03-30T12:06:56.333+00:00

I have just logged onto the Microsoft licensing centre to download Microsoft 2016 onto a laptop, but it is missing (along with other product) from my 'downloads and keys' list. Can anyone help as to why it isnt there any longer?

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 10,526 Reputation points Microsoft Employee
    2021-03-31T08:39:28.383+00:00

    Hi @Kelly Bradford ,
    I suggest you try to contact Volume license center service: https://learn.microsoft.com/en-us/licensing/contact-us

    Try to provide the license account and ask the statue of your license.

    Try this method and let me know the result, I'm glad to help you.


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