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We can’t access your Microsoft profile to schedule your exam - AZ-900

Geisianne 2 Reputation points
2021-03-30T16:25:41.793+00:00

Good morning,

I followed the step-by-step instructions for voucherless Exam Access: AZ-900 according to the email received and every time it presents this error, the steps are correct.

When I click on schedule exam it shows the attached error.

(Microsoft edit)

Can you help me?

82853-error.jpg

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  1. kobulloc-MSFT 26,846 Reputation points Microsoft Employee Moderator
    2021-03-30T18:16:37.583+00:00

    I believe you'll want to reach out to Microsoft Certification or Microsoft Learn for this. I've included the links below, as well as the training support forums. I hope that helps!

    Microsoft Learn support
    https://learn.microsoft.com/en-us/learn/support/troubleshooting

    Microsoft Certification help:
    https://learn.microsoft.com/en-us/learn/certifications/help

    Training support forums
    https://trainingsupport.microsoft.com/en-us

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