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FaisalWani-0055 avatar image
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FaisalWani-0055 asked JennyFeng-MSFT commented

Windows 10 64 bit installation stuck

I recently brought a new laptop but i forgot my local account password then i reset my laptop. After completing resetting windows 10 installation stuck and my laptop went off. Now laptop is like in endless loop of restarting
Now what should i do.

windows-10-setup
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@FaisalWani-0055
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JennyFeng-MSFT answered

@FaisalWani-0055
Hi,
Please check following suggestions:

• Disconnect all non-essential devices that might attached to your computer, Windows setup might be trying to detect them.
• If you connected to a network, disconnect this also.
• Download the Windows 10 ISO on a working computer and perform a startup repair:
• Click HERE to download official ISO media for Windows 10 from Microsoft.
http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

In addition, here are some posts with the similar issue with yours, just for your reference, you can try the method mentioned in them:
https://answers.microsoft.com/en-us/windows/forum/all/windows-10-infinite-installation-loop/400e6fa5-e1e4-469d-a9e1-bd2347da936b
Hope above information can help you.

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