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RazaAhmed-6674 asked SharonZhao-MSFT edited

MS Teams integration - tenant administrator permission issue


We have recently integrated MS teams API so that clients can directly schedule their meetings from our dashboard. The integration worked fine and everything worked when we tested internally. Now however when clients tried to use this integration, they are facing issues.
When they are taken to authorization screen and they approve the request, it says "Sorry, but we're having trouble with signing you in"

and the Troubleshooting details says:
Application with identifier was not found in the director. This can happen if the application has not been installed by the administrator of the tenant...

I've attached screenshot here. The permission/scope we are using are: OnlineMeetings.ReadWrite, offline_access


teams-err.jpg (281.4 KiB)
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As we are mainly responsible for general problem of Microsoft Teams, your question which is involved in development is not supported by us, I would remove the office-teams-windows-itpro. Thanks for your understanding.

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