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DhilipKumarMathivanan-2685 avatar image
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DhilipKumarMathivanan-2685 asked Crystal-MSFT commented

Not able to install 2019 SCOM agent

Hi Everyone,

I Was trying to install 2019 SCOM Agent in one our server and getting below error. Can someone help out to sort the issue. Tried manually and pushed agent from console both having issue.

The Operations Manager Server could not execute WMI Query "Select * from Win32_OperatingSystem" on computer
Operation: Agent Install

Install account:

Error Code: 80010002

Error Description: Call was canceled by the message filter.

Regards,
Dhilip Kumar Mathivanan

msc-operations-manager
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1 Answer

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Crystal-MSFT answered Crystal-MSFT commented

@DhilipKumarMathivanan-2685, Based on my research, for the error "Call was canceled by the message filter", we can try to install the latest Service pack and all the latest windows update and retry. Here is a link from Kevin for the reference:
https://kevinholman.com/2009/01/27/console-based-agent-deployment-troubleshooting-table/
Note: non-Microsoft link, just for the reference.

Hope it can help.


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@DhilipKumarMathivanan-2685, Hope things are going well. Did we try the above suggestions? Was the issue resolved? If there's any update, feel free to let us know.

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