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Dave-9884 avatar image
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Dave-9884 asked CarlFan-5627 answered

Frequent excel 2010 crashes by GdiPlus.dll (win7 64)



I am getting repeated crashes caused by GdiPlus.dll- when running a loop which saves the camera image as the 28 different png files. Do you think this error can be related to how the macro is grabbing the image from the camera image and saving it? Here is the full error message

 Problem signature:
   Problem Event Name: APPCRASH
   Application Name: EXCEL.EXE
   Application Version: 14.0.7229.5000
   Application Timestamp: 5c46583d
   Fault Module Name: GdiPlus.dll
   Fault Module Version: 6.1.7601.17514
   Fault Module Timestamp: 4ce7b714
   Exception Code: c0000005
   Exception Offset: 000b06db
   OS Version: 6.1.7601.2.1.0.768.2
   Locale ID: 1033
 Additional information about the problem:
   LCID: 1033
   skulcid: 103


please let me know how this can be improved - I already installed update from this suggestion:

for both windows 7,8/8.1, try to install KB3065979

https://support.microsoft.com/en-us/kb/3065979


windows-7
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SSengupta-4080 avatar image
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SSengupta-4080 answered

1) Click Start
2) In the start search box, Type: CMD, from the results, right click CMD
and Click 'Run as Administrator'
3) At the Command Prompt, type:regsvr32 gdiplus.dll
4) restart your computer

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Dave-9884 avatar image
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Dave-9884 answered

thank you - please let me know this does?

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erinding-msft avatar image
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erinding-msft answered

anonymous user-9884

Based on your description, your issue seems to be more related to GdiPlus.dll in Windows 7. As tag "office-excel-itpro" focuses on general issues about Excel clients, I will remove it. Thanks for your understanding.

I find an article "How To Fix GDIPlus.dll Errors on Windows", you may refer to.
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

Besides, support for Office 2010 and Windows 7 has ended.

From the perspective of Office, we recommend you upgrade Office.


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CarlFan-5627 avatar image
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CarlFan-5627 answered

Hi Dave,
For Windows 7, the support has been ended. I suggest that we'd better upgrade to Windows 10.
Then for GdiPlus.dll, it is related to GDI. GDI+ is part of Windows so as long as your Windows Version is supported, the GDI+ implementation in it is supported.

There are only 2 versions of GDI. Please research the word "Download .NET Framework 1.1 GDIPLUS.DLL " to download the update to check.
Meanwhile, I suggest that you could check for update to install the latest security updates to check.
If the issue still insists, two steps you could try:
1. update or reinstall you office application.
2. Copy GDIplus.dll then replace it to your crashing machine from a working Windows 7 computer
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl



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