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EdwardTiu-6937 avatar image
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EdwardTiu-6937 asked DSPatrick answered

Unable to locate Microsoft Certificate

I received an email on March 16, 2021 congratulating me of my Microsoft Certification. I tried accessing my dashboard and clicking on certificates, but it says it cannot locate my certification profile. I can share my certification ID number and email address used to register if that helps.

I chatted with a Microsoft representative and was told to post my question here. I was also told to reference my case number (1020257653)

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1 Answer

DSPatrick avatar image
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DSPatrick answered

Microsoft Certification Program is supported on their own forums. I'd logon here with same credentials used for testing
your Microsoft Certification dashboard

and if not found you can request help with profile linking / merge in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Certification Profile/Incorrect/Missing Information
Certification Profile/MCID Assistance
Certification Profile/Account Linking

--please don't forget to Accept as answer if the reply is helpful--





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