Need help updating office 2019 click to run for all useres

Justin Vaughn 41 Reputation points
2021-04-05T17:19:20.417+00:00

Hello All, I think we need some help updating office prop plus 2019 for our end users. We have installed the click to run version, but our WSUS server is not updating it for some reason. Please see screenshot attached. We have office 2019 and office 365 clients included in the updates. And word 2019 for example, says that the updates are managed by our system admin, but our version is almost 2 years old and not updating. Please help

.84561-click2run.png

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Office Management
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Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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Excel Management
Excel Management
Excel: A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Adam J. Marshall 8,621 Reputation points MVP
    2021-04-05T17:42:50.95+00:00

    WSUS does not update Office CTR editions unless you are using it in conjunction with MEMCM/SCCM.

    Office updates come either directly from Microsoft or by a local folder, depending upon how the configuration was installed (if you have the original XML deployment file, you can review it to find out how it was deployed)

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