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MS Autenthenticator only gives not valid passcode


I need to add a new account to diverse devices.
However, it fails all the time by the authentication process (MS Authenticator passcode is not valid).
It's an account for an organization I have started to work for, I have established 1 account on 1 PC and established (and deleted) the Authenticator app on my Iphone. However, I am not able to add accounts to my outlook mobile app or other PCs.

What can I do? Any suggestions?

Thank you all in advance

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