question

AfriyantoPutraNasution-1762 avatar image
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AfriyantoPutraNasution-1762 asked YutongTie-MSFT answered

Blue screen "SYSTEM SERVICE EXCEPTION"

Hi,

I am getting blue screen error frequently.

When I tried to diagnosed, I found, it’s because of ntoskrnl.exe driver but every time I see error codes like, 0x0000003b (SYSTEM_SERVICE_EXCEPTION)

• Intel Core i5 - 2500
•Ram Fury Hyper X Kingston 8gb ddr3 (2x4) 1600Mhz
•Mobo Venom RX H61 Pc-10600/1333
•VGA Radeon Rx550 4gb ddr5

Please for solution!

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1 Answer

YutongTie-MSFT avatar image
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YutongTie-MSFT answered

Hello,

I am sorry here is not the right place for Windows Systems issue.

Please go https://support.microsoft.com/contactus Microsoft Support for more help, you can contact support team in App or in Browser

I also find one similar blog for your question hope it helps.

https://support.microsoft.com/en-us/topic/stop-error-code-0x0000003b-system-service-exception-on-a-computer-that-is-running-windows-7-or-windows-server-2008-r2-when-you-use-some-ieee-1394-devices-e5485178-2415-cb71-bb99-434c77f3e749


Regards,
Yutong

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