question

RobertC-7838 avatar image
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RobertC-7838 asked RitaHu-MSFT edited

WSUS stopped syncing with Microsoft

Our WSUS server is reporting sync failures with Microsoft. It started yesterday 4/7/2021.

Error: The upstream server experienced an unexpected error. Please try again at a later time.

We have not made any changes on our end.

Is there an issue with Microsoft's side?

windows-server-update-services
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MS indicates an issue related to the Developer Tools, Runtimes, and Redistributables product group.

Temporarily deselected that group and the sync completed.

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HallJim-2809 avatar image
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HallJim-2809 answered HallJim-2809 published

Same issue here this morning and a temporary deselect of the "Developer Tools, Runtimes, and Redistributables" product group allowed sync to complete. Has MS published any time to resolution?

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RobertC-7838 avatar image
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RobertC-7838 answered RitaHu-MSFT edited

MS said it is now working. I enabled the "Developer Tools, Runtimes, and Redistributables" again and sync was successful.

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Hello RobertC,

It's glad to hear that the issue has been resolved successfully. Please consider sharing the solution on this forum to help the others who struggling with this issue.

Thanks for your time have a nice day.

Regards,
Rita

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The issue was a problem with the "Developer Tools, Runtimes, and Redistributables" products group on Microsoft's end. I was informed they had fixed the problem and syncing should once again work for this group.

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Thanks for your sharing on this forum.

Have a nice day.

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