SCCM - CMG- Downloading Task Sequence Stuck at 0% - In Place Upgrade

Question

Dear Team,

I trust this finds you and your family very well (Covid19). I would be more than glad and grateful for your kindness and time if you could please help me with this incident that I am facing.

The idea is to upgrade windows from 1803 to 1909.
Sccm version is 2010
Site version: 5.0.9040.1000
client version: 5.00.9040.1015

I am new to SCCM, especially with task sequence troubleshooting and the new CMG configuration. I have prepared a task sequence with around 30 apps (7gb package for windows, 4 gb package office, + Drivers + other apps), around 17gb in total. All apps have been deployed to the Cloud DP.

When i am connected to the VPN, i am able to properly download the task sequence and all the 17gbs are properly downloaded and installed successfully.

When i try to download the task sequence from the internet, around 4 gbs are downloaded and then it just stops the downloading, It doesn't continue until the end...

I tried multiple things and the only one that worked is connecting to the vpn for a while (10min), then, the task sequence is able to continue and finish the downloading and installation properly.

Please find the settings of the cmg below:

![86287-image.png][1]

Please find below the config of the conmm security:

![86331-image.png][2]

I really dont understand what is blocking the downloading of the apps from the DP.

This is the error that i have found in the execmgr.log:
OnContentAvailable invalid request GUID handle

Thank you very much in advance for your guidance :-)

Answer 1

I have IPU stuck at downloading at 96% via CMG :(

Answer 2

@Rodolfo Pena Cedeno

Thanks for posting in Microsoft Q&A forum.

You can navigate to Configuration Manager in the Control Panel of the client computer, and then double-click to open the properties.
In the General tab, check the connection type is "Always Internet".
In the Network tab, check the Internet Management Point Value is set to be CMG.

If all the above checks are yes, please share the complete execmgr.log, LocationServices.log and DataTransferService.log (with sensitive information masked), may be more causes can be found.

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