computer restarts upon playing games

Question

Upon playing a game computer decides to restart, blackscreen and then login screen. problem isn't virus or malware, temperature is fine, psu is new,

i check event viewer and i got that, no clue how to fix.

Answer 1

Generally, this kind of restart is triggered by the auto Windows Update.

You may kindly go through the following Microsoft reference:

Manage device restarts after updates

Answer 2

Maybe you can see the answer from Karen_Hu (MSFT CSG)
in this thread The process C:\Windows\System32\RuntimeBroker.exe has initiated the restart of computer

Answer 3

@Simpleb1n-8456
Hi,
Based on my research, if this problem is not triggered by automatic updates, it may be a power issue.
Your battery backup has the ability to send a shutdown command if it senses its charge is low. If the battery in that device is failing or its controller is malfunctioning, it could be forcing a shutdown.
That effectively eliminates all software causes. The issue seems to be load sensitive, you'll find it triggers more consistently with a heavier wattage draw.

Also, you could disable RuntimeBroker.exe via Registry Editor.

Note: Make sure that you back up the registry you modify it.

Press Windows + R, type regedit and ok to open windows registry editor,
Backup registry database and navigate to the following registry on your computer:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TimeBrokerSvc “Start”=dword:00000003

Here double click on the registry which is known as “Start” and change its value data from 3 to value data 4.
Once you have disabled the runtime broker process from the Windows registry editor, Restart your Windows computer.

Hope above information can help you.

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