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Usually-6522 avatar image
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Usually-6522 asked CarlFan-MSFT answered

Problem with my camera

My camera does not turn on and it is from my laptop I tried everything it does not turn on yet it does not let me see anything

windows-10-hardware-performance
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1 Answer

CarlFan-MSFT avatar image
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CarlFan-MSFT answered

Hi,
There are several reasons why you may not be able to turn on the camera.
1. Reinstall your camera driver from the manufacturer's official website.
2. Reinstall your video card driver (Especially Intel graphics driver) from the manufacturer's official website.
3. Some laptops and portable devices have a physical switch or button (may hotkey)that turns the camera on or off. When turned off, your device won't recognize that there's a camera installed. If your computer has a switch or button, make sure it's in the on position before using your camera.
https://support.microsoft.com/en-us/windows/camera-doesn-t-work-in-windows-10-32adb016-b29c-a928-0073-53d31da0dad5
4.Check for update. If any security updates could be found, please install them to check.
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl



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