Have other colleagues in the company encountered the same problem? Generally, we try to search logs if Excel crashes or we see any error message about Excel.
Please go to File > Options > Trusted Center > Trusted Center Settings > ActiveX Settings > You may choose "Prompt me before enabling all controls with minimal restrictions".
And go to Add-ins, ensure you do not tick the box of "Disable all Application Add-ins".
Besides, you may go to Registry Editor, delete Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Excel
, then restart Excel to have a look.
(Important! Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur. )
If the steps above does not work, I suggest you uninstall Office and reinstall it to check this issue.
If conditions permit, you could install the 64-bit Office.
If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.