compatible TPM Cannot be found even though its ON

Question

So I was trying to open Valorant like last month and got a message saying "This Build Of Vanguard Requires TPM version 2.0 and Secure Boot to be Enable" so I enabled it, but it still said the error, I know this isn't Valorant support but its a problem I have to tell. So I'm on windows 11 and you know how windows 11 requires TPM 2.0 right? and I'm on windows 11 which means i have TPM 2.0 installed on my motherboard but it doesn't make any sense how I'm running windows 11 without TPM 2.0 running or compatible I've watched probably more then 20 videos on how to fix this issue on how to enable TPM 2.0 and how to fix Valorant and I tried but nothing worked, another issue is 2022-08 Security Update for Windows 11 for x64-based Systems (KB5012170) update isn't installing it keeps failing, I think that the windows update failing is a big issue but I looked in to that as well, I tried everything and it still didn't update or work, I used to have screenshots of proof but those are gone I forgot to tell but I'm on an HP laptop. Ok so if anyone who's reading this and knows how to fix the issues I'm having please let me know, if they dont work i might have to go to an HP store or something like that.

Thank you for reading - Mek

Answer 1

So the results: on the Valorant TPM 2.0 nothing worked somethings I've never tried but they didn't work, I've tried all the links but they all didn't work :(

results on windows update: i tried all and it ended up the exact same as the Valorant TPM 2.0, they didn't work. I'm not sure why but everything i try nothing work. Do you have any suggestions?

Answer 2

Windows 11 can be installed in a supported or unsupported fashion.

When it is installed in an unsupported fashion the computer may have BIOS Legacy, no TPM, MBR partition, 2 GB RAM, very old CPU, etc.

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

Run each and post results using share links: one drive, drop box, or google drive

https://aka.ms/GetPCHealthCheckApp https://github.com/jbcarreon123/Win11CompChk

Answer 3

Where are the results of the steps I spent my time writing out for you to perform and asked you to report back on? Those are the fixes for the known issue of Valorant TPM2 error and the Windows Update issue you mentioned.

This is an interactive process. I give steps to perform, you do each one and then report back results until something works, so I know what to suggest next. If you need help performing any step, just ask back. But please do not skip any steps. We often find out the skipped step is the fix.

Answer 4

So the main issue is that a TPM is not found do you have any idea on what i should do?

sorry to bother.

Answer 5

Hi MekKim. I'm Greg, 10 years awarded Windows MVP, here to help you.

There are some fixes for Valorant TPM2 error here:

https://www.spieltimes.com/original/guides/valo...

https://afkgaming.com/esports/guide/how-to-fix-...

https://beebom.com/how-fix-valorant-vanguard-tp...

https://allthings.how/how-to-fix-valorant-tpm-2...

If those don't help and the only TPM2 error you get is in Valorant then I'd ask in their forums or from their Support:

https://valorantforums.com/

https://support-valorant.riotgames.com/hc/en-us...

As to Windows Updates then only need repair if NONE can be installed, otherwise the issue is usually with the specific updates. If so then first try manually installing from Updates catalog:

https://www.catalog.update.microsoft.com/Search...

There are also troubleshooting steps to install KB5012170 here:

https://www.itechpost.com/articles/113044/20220...

https://borncity.com/win/2022/08/12/windows-sic...

https://ugetfix.com/ask/how-to-fix-kb5012170-fa...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

If failed Update(s) continue to fail to install and aren't bothering you or interrupting your work, then I'd ignore them and eventually they should get sorted out.

If the Update(s) cause interruptions or bother you, then I'd hide them and try again a month or two later, or wait until they are rolled into the next Version Update when the problems usually do not reappear:

https://www.droidwin.com/how-to-stop-only-a-spe...

I've never seen doing this cause any unintended problems, in thousands of these cases that I have handled.

If Updates issues are or become more widespread or problematic, I can help you fix Windows Updates with the fixes that work most for others.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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