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OurLadyofLightParishInformation-3458 asked JamesTran-MSFT commented

can't access subscription on Azure portal

I work at a catholic church and setup an account with Azure to back up our local server using for my login. This was prior to migrating to office 365. under the Diocese of Venice. When they set us up, they took over our domain to set up our email accounts. Now when I log in to the Azure portal, I cannot access my subscription which is a pay as you go account. Can I add the subscription on the new Azure portal dashboard, or do I need to set up a new account and add the subscription?

Thanks for any assistance you can offer.

Luann Conley

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Thank you for your post!

  • When you say you can't access your subscription, can you share a screenshot of what you're seeing?

  • After you login to the Azure Portal are you not able to see your Azure subscription?

Any additional details would be greatly appreciated.

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

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