Unable to create Checkpoint Secureworkspace of office domain on my windows insider build.

asked 2021-04-17T09:23:12.39+00:00
Anubhav Chaturvedi 1 Reputation point

I am trying to login to my office vpn to create secureworkspace in CheckPoint application but it fails without any error after splash screen shows "Applying Wallpaper".

Edition Windows 10 Pro

Version Dev

OS build 21359.1

Experience Windows 10 Feature Experience Pack 321.7601.0.3

Logs-

aria-debug-118.log

https://1drv.ms/u/s!ApgoPuPSvZMggnZZdAdUBBqqQqZc?e=o4Eq8V

cv_debug.log

https://1drv.ms/u/s!ApgoPuPSvZMggnc3c9i-AqQklvA2?e=a5EuTo

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
5,901 questions
No comments
{count} votes

4 answers

Sort by: Most helpful
  1. answered 2021-04-19T09:33:00.187+00:00
    Leila Kong 3,666 Reputation points

    Hello @Anubhav Chaturvedi ,

    1.What's the version of your Checkpoint? Have you updated to the latest one?
    https://borncity.com/win/2020/12/30/checkpoint-vpn-clients-vor-v-e81-20-streiken-ab-1-1-2021-wegen-zertifikatsablauf/

    2.Did you configure firewall and VPN gateway properly?
    https://cloud.google.com/community/tutorials/using-cloud-vpn-with-checkpoint
    https://www.youtube.com/watch?v=i6KYaJ5ZSL0

    3.Did you enable the checkpoint service?
    https://stackoverflow.com/questions/23624209/checkpoint-vpn-issue-connectivity-with-vpn-service-is-lost

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best regards,
    Leila


    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


  2. answered 2021-04-20T06:14:02.737+00:00
    Leila Kong 3,666 Reputation points

  3. answered 2021-04-23T06:45:05.35+00:00
    Leila Kong 3,666 Reputation points

    Hello @Anubhav Chaturvedi ,

    Will the issue be fixed if you try the method in https://answers.microsoft.com/en-us/windows/forum/all/aria-debug/e9a52afa-b761-4f3c-98eb-fdcd7a7705a7

    Press Windows Key + R

    In the Run dialog, paste this and hit Enter:

    %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

    Wait a couple of seconds

    Press Windows Key + R

    In the Run dialog, paste this and hit Enter:

    %localappdata%\Microsoft\OneDrive\onedrive.exe


  4. answered 2021-04-26T02:06:02.85+00:00
    Leila Kong 3,666 Reputation points

    Hello @Anubhav Chaturvedi ,

    Is there any progress on your side? You may also open a ticket to Microsoft for further professional help: https://support.microsoft.com/en-us/help/4341255/support-for-busines