Image misalignment from Azure Kinect camera

Sean Stephensen 26 Reputation points
2020-06-15T14:26:17.113+00:00

I have filed a detailed issue on the Kinect github regarding image misalignment on the Azure Kinect. I was told that due to it being a hardware issue I should file a support issue over here and was directed to a general microsoft support site, from which I found my way here. I don't know if this is the right place to re-file the issue, but here it is?

https://github.com/microsoft/Azure-Kinect-Sensor-SDK/issues/1201

Azure Kinect DK
Azure Kinect DK
A Microsoft developer kit and peripheral device with advanced artificial intelligence sensors for sophisticated computer vision and speech models.
290 questions
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Accepted answer
  1. QuantumCache 20,261 Reputation points
    2020-06-15T19:02:42.473+00:00

    Hello @Sean Stephensen , Thanks for reaching out to us on this issue!, Microsoft's Product Team has provided the below URL to request a warranty replacement. For further communication on this issue, please do followup on the same Github issue once you have submitted the warranty replacement request.

    Please visit New support request

    10092-1.png

    Please follow all on screen instructions to fill and submit your request.

    10101-2.png

    Please accept the helpful responses as 'Answer', which will be helping others with similar question.

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