Exchange Server Edgesync

BRIAN N 1

Exchange 2016 CU20 Mailbox Server and Edge Server - working and normal edgesync

Exchange 2019 cu9 mailbox server will not connect via edgesync

getting 10104 event id and 1024. All certificates seem in date and fine.

any help appreciated

Andy David - MVP 141.5K Reputation points MVP

2021-04-19T15:32:50.463+00:00

More information needed:
When did this start?
What are the complete error messages?
Did it work before?
What troubleshooting has been done?

2 answers

Xzsssss 8,861 Reputation points Microsoft Vendor

2021-04-20T02:39:54.827+00:00
Hi @BRIAN N ,

As Andy said, you could provide more information so we could better help you out.

I did a research about the Event 10104 and Event 1024, and they both point to the certificate.
So please check/test the following:

Is the Edge server also Exchange 2019 CU9?

Are you using a third-party certificate for the mailbox server and edge server?

Have you subscribed Edge to the mailbox server? Procedures for Edge Subscriptions

Run Test-ServiceHealth to test if all services are running.

Please also find the answer provided by Felix in this thread: EdgeSync Errors and see if it's helpful.

Best regards,
Lou

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Xzsssss 8,861 Reputation points Microsoft Vendor

2021-04-28T01:06:06.407+00:00

Hi @BRIAN N ,

Do the suggestions above help? If the issue has been resolved, please click “Accept as answer” to mark helpful reply as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well.

Regards,
Lou

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BRIAN N 1 Reputation point

2021-04-28T09:10:35.41+00:00

Edge server is Exchange 2016 CU20

third party cert for mailbox only

All Servers subscribed and 2016 has lease.

I am going to try building edge as 2019 to see if that helps

All Services are running

Brian
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Lucas Liu-MSFT 6,161 Reputation points

2021-05-03T07:56:59.5+00:00

Hi @BRIAN N ,
What is the result after re-subscribing edge with 2019?
Accoridng to the research on error event message.

Please try to restart the "Microsoft Exchange ADAM" service on Edge server.

I found an official article about Event id 10104 and 1024. It also points to a certificate-related error. Although it is applicable to Exchange 2007, I think you can also refer to it. Please refer to: EdgeSync Fails with Event ID 10104.

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Xzsssss 8,861 Reputation points Microsoft Vendor

2021-05-07T07:44:11.957+00:00

Hi @BRIAN N ,

It has been a long time since last reply, did these suggestions help you? If the above suggestion helps, please click “Accept as answer” to mark helpful reply as an answer.Your action would be helpful to other users who encounter the same issue and read this thread.

Regards,
Lou

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