Windows server 2012 r2 errors

Question

Hi all,

I am having these to errors, does anyone have a clue how to solve it?

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>
  <Provider Name="EQ Device Control Engine" />
  <EventID Qualifiers="49152">3</EventID>
  <Level>2</Level>
  <Task>3</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2021-04-20T12:55:21.000000000Z" />
  <EventRecordID>335457</EventRecordID>
  <Channel>Application</Channel>
  <Computer>GEAL.local.brodies.co.uk</Computer>
  <Security UserID="S-1-5-21-944133582-829701365-1232828436-3859" />
  </System>
• <EventData>
  <Data>DCEExternalIfLibrary.cpp</Data>
  <Data>4346</Data>
  <Data>ERROR: Parse failed at offset 0 due to error 'The document is empty.' (near '</Data>
  </EventData>
  </Event>

and

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>
  <Provider Name="EQ Document Routing Engine" />
  <EventID Qualifiers="49152">8199</EventID>
  <Level>2</Level>
  <Task>2</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2021-04-20T12:57:37.000000000Z" />
  <EventRecordID>335594</EventRecordID>
  <Channel>Application</Channel>
  <Computer>GEAL.local.brodies.co.uk</Computer>
  <Security UserID="S-1-5-21-944133582-829701365-1232828436-3859" />
  </System>
• <EventData>
  <Data>MER2178.06201 broken.pdf</Data>
  <Data>4</Data>
  <Data>[2021/04/20 13:57:37.841] ' User: brodies\kelg | Document: MER2178.06201 broken.pdf | Details: <documentproperties><supportedprops>5247</supportedprops><extendedsupportedprops>3</extendedsupportedprops><numcopies>1</numcopies><numprintcopies>1</numprintcopies><pagecount>2</pagecount><pagesetcount>1</pagesetcount><bindcount>0</bindcount><bindingtype>1</bindingtype><punchingstatus>1</punchingstatus><streamsize>114216</streamsize><riptime>0</riptime><printtime>0</printtime><pdl>2</pdl><foldingstatus>1</foldingstatus><trimmingstatus>0</trimmingstatus><trimmingcount>0</trimmingcount><stitchingstatus>0</stitchingstatus><stitchingcount>0</stitchingcount><wrappingstatus>0</wrappingstatus><wrappingcount>0</wrappingcount><username>kelg</username><multisessionstatus>0</multisessionstatus><multisessioncount>0</multisessioncount><xpifheaderstatus>0</xpifheaderstatus><pagecountingprofile>0</pagecountingprofile><spmodesetting>0</spmodesetting><largepapercount>0</largepapercount><nup>1</nup><pagesets><item0><pgset_pagecount>2</pgset_pagecount><pgset_numorigs>2</pgset_numorigs><pgset_colour>1</pgset_colour><pgset_duplex>2</pgset_duplex><pgset_pagesize>11</pgset_pagesize><pgset_pagesizex>595</pgset_pagesizex><pgset_pagesizey>842</pgset_pagesizey><pgset_tray>3</pgset_tray><pgset_media>1</pgset_media><pgset_avgcoverage>0</pgset_avgcoverage></item0></pagesets></documentproperties></Data>
  <Data>[EqDRECASManager::RecordCompletedJobs]</Data>
  </EventData>
  </Event>

Thank you in advance.

Joao Barata

Answer 1

The application developer will be your best resource to debug. "EQ Document Routing Engine"

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