Guests access to Teams meetings issue

Robin 21 Reputation points
2020-06-16T12:35:26.52+00:00

I have MS 365 for Business - I have set up a number of Teams and added guests to them. I have gone into the settings to allow guest access to Team etc. I have sent out invites to guests for a Team meeting BUT only some can access the meeting - others were unable to access the meeting via Teams app or online app. Is this an issue in my settings or is it their end and if so what info can i give them to enable them to access the meetings- thank you

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,550 questions
0 comments No comments
{count} votes

8 additional answers

Sort by: Most helpful
  1. T. Kujala 8,706 Reputation points
    2020-06-16T12:46:17.657+00:00
    0 comments No comments

  2. Robin 21 Reputation points
    2020-06-16T12:51:52.833+00:00

    Great thank you - I will take a look at that and reply soon

    0 comments No comments

  3. T. Kujala 8,706 Reputation points
    2020-06-16T12:58:26.537+00:00

    If someone can't still attend to the meeting, I think the problem could be in guest side.

    0 comments No comments

  4. Sharon Zhao-MSFT 25,081 Reputation points Microsoft Vendor
    2020-06-17T02:20:28.313+00:00

    Hi Robin-9189,

    Could you provide us a screenshot of related error message?

    Do you have coexistence mode between Skype for Business and Teams?

    If you use “Skype for Business with Teams Collaboration mode”, Teams communications capabilities-private chat, calling, and scheduling meetings—are off by default in this mode.

    For more information about coexistence mode, please read this article:

    https://learn.microsoft.com/en-us/microsoftteams/teams-and-skypeforbusiness-coexistence-and-interoperability.

    0 comments No comments