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AhmedSalem-9311 avatar image
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AhmedSalem-9311 asked sutasadmin-8165 commented

Delete azura Subscription

I have this problem how can I solve it on the Azura subscription page"We couldn’t reach the server, try again later. Contact support if the issue persists"

azure-cost-management
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OlgaOS-msft avatar image
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OlgaOS-msft answered sutasadmin-8165 commented

Hello @AhmedSalem-9311,

To delete a subscription, you must first cancel the subscription. After your subscription is cancelled, Microsoft waits 30-90 days before permanently deleting your data in case you need to access it or you change your mind.

Cancel subscription in the Azure portal:

  1. Select your subscription from the Subscriptions page in Azure portal

  2. Select the subscription that you want to cancel. When the blade opens, select Overview.

  3. Select Cancel subscription

  4. Follow prompts and finish cancellation

  5. Allow up to 30 minutes for the subscription status to update in the portal

Delete free trial subscription:

If you have a free trial subscription, you don't have to wait 30 days for the subscription to automatically delete. You can delete your subscription three days after you cancel it. The Delete subscription option isn't available until three days after you cancel your subscription.

  1. Wait three days after the date you cancelled the subscription

  2. Select your subscription on the Subscriptions page in the Azure portal

  3. Select the subscription you want to delete

  4. Select Overview, and then select Delete Subscription

Recommended Document:

If you still have questions or need help, please create a support request. Billing and subscription management support tickets are free of charges for all users in the Azure.


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Sincerely,
Olga

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Hi,

You may help me too, I have a disabled trail subscription in my list and I cannot delete it, there is no delete option in overview page.

R
sutas

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AhmedSalem-9311 avatar image
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AhmedSalem-9311 answered OlgaOS-msft commented

hallo olgaoos ,
Thank you for the replay and helpful notes, and this is helpful my problem is: We couldn’t reach the server, try again later. Contact support if the issue persists
and solved when I access my account from another laptop.
regards,








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Hello @AhmedSalem-9311,

I am glad you were able to resolve the issue by using another laptop.
I am just wondering if you tried to delete on the same/original in an incognito mode?

Sincerely,
Olga

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