FORGOTTEN SECURITY QUESTIONS AND PASSWORD

Anonymous
2020-09-23T04:35:44+00:00

Last night I lost access to my laptop via my fingerprint scanner.  No idea what happened.  I have a Lenovo C740 Yoga laptop

The only way I can now logon to my laptop is via a Password or PIN number.

I do not know either of these.

To reset my Password, I can answer 3 security questions, but I dont know the answers to those either.

Can anyone help with how to RESET my SECURITY QUESTIONS so that i can reset my Windows 10 password?

Many thanks.

Cheers, TJ

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2020-09-25T07:46:56+00:00

    yes you need to rest your windows 10 in order to use the fingerprint if you don't use your fingerprint for months then it will stop working untill rest i converted my windows 32 bit to 64 and it start working

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  2. Anonymous
    2020-09-25T16:53:07+00:00

    You're welcome.

    3 people found this answer helpful.
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