MS Office 365 Outlook - Archiving went wrong

Maurits van Geffen 1 Reputation point
2020-06-18T06:56:57.273+00:00

Hello,

We tried archiving some old data, set all the right folders en times correct, as standard what you do to archive.
This is the error message:

Er kan geen verbinding tot stand worden gebracht met de server met openbare mappen. ( no connection to the server with shared folders)
13:22:18 [8004010F-501-0-0]
13:22:18 De clientbewerking is mislukt.
13:22:18 Informatiearchief van Microsoft Exchange
Er kan geen verbinding tot stand worden gebracht met de server met openbare mappen. ( no connection to the server with shared folders)
13:22:18 [8004010F-501-0-0]
13:22:18 De clientbewerking is mislukt. (The client operation failed.)
13:22:18 Informatiearchief van Microsoft Exchange (Information archive Exchange from Microsoft Exchange)
Gereed (ready)

Now the archive files is empty and 90% of the emails ar missing.

Is there a way to undo this?

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  1. Leon Laude 85,716 Reputation points
    2020-06-18T09:43:34.68+00:00

    Hi,

    Outlook is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can ask the experts in the dedicated Outlook forum over here:
    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook

    (Please don't forget to accept helpful replies as answer)

    Best regards,
    Leon

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