Feedback on MS Teams and ACS interop enabling

asked 2021-04-28T01:30:22.157+00:00
Ory 21 Reputation points

After submitting a request to enable MS Teams and ACS interoperability ( I haven't received any feedback whether my request to enable it was completed or rejected.

How can I tell if my request is in the pipeline (according to request processing is backlogged) or if I need to do some additional setup on my end?

I also checked the Azure "support request" resource and it gave me the following:

If you experience a 403 error, either your subscription is not on the preview allow list to access this feature, or your Teams tenant does not have the capability enabled. Fill out this form ( to add your Teams tenant to an allowlist and enable or disable Teams tenant interoperability

This implies that "subscription is not on the preview allow list" is an additional blocker aside from the form submission. But I can't find any documentation on how to join/enable this "preview allow list".

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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Accepted answer
  1. answered 2021-04-28T18:20:24.15+00:00
    Grmacjon-MSFT 8,591 Reputation points Microsoft Employee

    Hi @Ory ,

    We apolgize deeply for the incovience this process may have casused. When did you submit your request? If hasnt been enabled in next few hours please send an email to with subject "ATTN Grace" Please include your Teams tenantId so that we can check to see if your request was completed or rejected.

    We look forward to hearing from you.


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