How do I restore sound settings to default in control panel?

Question

I have a laptop with Windows 10 1909. I wanted to record internal audio from my phone using Audacity on my laptop. To get Audacity working, I had to make some changes in sound settings from Control panel. The changes made were not fruitful because when I start recording I hear nothing except a glitched loud noise, these changes did nothing but gave me more problems. 

Now, after making these changes I am facing problems with my audio. 

I attend meetings on Microsoft Teams and the mic and speakers do not work, the same happens with zoom. I cannot hear anyone and no one can hear me.

I doubt the changes  made in Sound settings from Control Panel to cause this.

Is there any way I can restore the settings from Control Panel?

You can revert back if you want some screenshots of the settings I have done, but please get me out of this.

Thanks in advance!

Answer 1

Hi Shubh. I'm Greg, an installation specialist, 11 years awarded Windows MVP, and Volunteer Moderator, here to help you.

I'll give you all possible solutions for Sound problems in order of priority, so please try any you've already tried again in order. If you have any problems performing any steps I'll be standing by here to help you.

1. Update the sound driver from the PC or device maker's Support Downloads webpage for your exact model, if it is newer than the one presently installed in Device Manager reached by right clicking the Start button. While there compare to make sure you also have the latest BIOS, Chipset, Display, Network and all other drivers.
2. Restore the https://troubleshooter.xyz/wiki/fix-audio-servi... Windows Audio Service which may have become disabled:
3. Next try these checklists: https://support.microsoft.com/en-US/help/402699...

https://www.howtogeek.com/443702/how-to-fix-sou...

Also reset the prompt to ask for which device was plugged in here:

https://windowsreport.com/you-just-plugged-unpl...

https://h30434.www3.hp.com/t5/Notebook-Audio/En...

https://www.dell.com/community/Windows-10/How-g...

4. Right click Volume icon in System Tray, choose Sound Settings, from the Output and Input devices dropdown menus, choose then one(s) affected to see if that helps. If not use the Troubleshoot button nearby.
5. Run the Playing Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot.
6. Try rolling back the sound drivers in Device Manager reached by right clicking the Start button. Choose Sound controller and other audio devices, then Driver tab, then Roll back if available.
7. If no newer sound drivers then uninstall the one presently installed in Device Manager, reached by right clicking the Start Button. Restart PC to reinstall.
8. Try other and older drivers for your model Sound controller, too. For example, try the next oldest driver in the model's online Support Downloads list. To try all previous drivers installed on your system, in Device Manager choose Sound controller's Driver tab, then Update Driver, then Browse, then Let Me Pick.

Finally, try installing the latest Sound driver in Compatibility Mode as shown here:

https://social.technet.microsoft.com/Forums/win...

9. If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...
10. If this was caused by a Version update (which you can confirm at Settings > System > About) then you can roll back the version in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...
11. You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...
12. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-US/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

13. If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-US/windows-10/m...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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Answer 2

Thank you very much Greg!

I appreciate your help.

I found out that my drivers were outdated, I went to the manufacturer's website and downloaded the latest drivers for my device.

My problem is now solved.

I hereby mark your reply as the answer.