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AgusMaulana-8783 avatar image
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AgusMaulana-8783 asked azure-cxp-api edited

beli microsoft 365 di retail

Halo microsoft, saya beli Microsoft 365 family via retail.
Dia akun microsoft saya sudah masuk lisensinya.
Tapi di komputer saya masih ada tulisan seperti terlampir.

Atas jawabannya, terimaksih

10342-365-lisensi.png


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LeonLaude avatar image
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LeonLaude answered

Hi,

Office 2016 / Microsoft 365 is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated Office 2016 / Microosft 365 forums over here:

Office 2016 Professional Plus
https://social.technet.microsoft.com/Forums/en-US/home?forum=Office2016setupdeploy

Microsoft 365
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install-mso_win10

(Please don't forget to accept helpful replies as answer)

Best regards,
Leon

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shashishailaj avatar image
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shashishailaj answered

@AgusMaulana-8783 ,
I would suggest you to download the new version from the Microsoft account portal . Office 2016 Pro plus is a different version and I am not sure if its a retail copy or M365 copy . The best thing would be to uninstall this version and install the new M365 version which is tied to your Microsoft account and that will work for you for sure.

Please go to the https://account.microsoft.com/services/microsoft365/install?fref=details-install to download.

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In case the above does not work for you , please open a query with Microsoft support or post on the Office 2016 / M365 forums and the community will help you further. If the information provided in any of the posts is helpful , please do accept it as answer so that it helps other members of the community.

Thank you.


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